Terms & Conditions
Please read these terms carefully before completing your booking with Geto Know Athens.
1. Booking & Availability
All services are subject to availability. A booking is confirmed only after you receive a confirmation from us. We recommend booking in advance to secure availability.
2. Services Provided
We offer private transfers and private tours in Athens and selected destinations across Greece. All services are provided with a professional driver and vehicle.
3. Pricing & Inclusions
Prices include vehicle, driver, fuel, tolls, parking fees, and VAT. Entrance fees, meals, gratuities, and personal expenses are not included unless stated otherwise.
4. Payment
Payments can be made via the available methods listed on our website. A booking is considered valid only after payment is completed or confirmed.
5. Flight Information (Airport Transfers)
For airport pickups, customers must provide accurate flight details. We monitor flights and adjust pickup times in case of delays, provided correct information has been given.
6. Waiting Time
For airport pickups, up to 1.5 hours of waiting time is included after the actual landing time. Additional waiting time may incur extra charges.
7. Delays & Changes
In case of delays, changes in flight details, or last-minute updates, customers must inform us as soon as possible. Service adjustments are subject to availability.
8. Driver & Tour Guide Services
Our drivers are professional drivers but are not licensed tour guides. They may provide general information during the ride. Licensed tour guides are available upon request and can be booked as an additional service, subject to availability.
9. Customer Responsibility
Customers are expected to behave respectfully towards drivers and vehicles. We reserve the right to refuse or terminate service in case of inappropriate or unsafe behavior.
10. Vehicle Use
Smoking, eating, or drinking inside the vehicle is not permitted (except bottled water). Any damage caused to the vehicle may result in additional charges.
11. Liability
We make every effort to provide reliable and timely services. In case of delays or disruptions due to traffic, weather, strikes, or other unforeseen circumstances, we will always do our best to assist you and ensure your experience continues as smoothly as possible.
12. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
13. Governing Law
These terms are governed by the laws of Greece. Any disputes are subject to the jurisdiction of the courts of Athens.
If you have any questions regarding these Terms & Conditions, please contact us before completing your booking.